Indian hotel industry cannot surrender to 'civil society's' marriage police

Unlike toy makers or sellers of detergent, service-based companies must deal with customers as people, but there's no point achieving scale at the cost of your brand's core appeal

Jan 16, 2025 - 14:00
 0  4
Indian hotel industry cannot surrender to 'civil society's' marriage police
Unlike toy makers or sellers of detergent, service-based companies must deal with customers as people, but there's no point achieving scale at the cost of your brand's core appeal

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