Generative AI to drive productivity gains of up to 46% in Indian banking operations by 2030: EY report

Customer service is the top priority, with 68% of firms prioritising it for GenAI implementation, followed by operations (47%), underwriting (32%), sales (26%), and IT (21%).

Mar 14, 2025 - 07:30
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Generative AI to drive productivity gains of up to 46% in Indian banking operations by 2030: EY report
Customer service is the top priority, with 68% of firms prioritising it for GenAI implementation, followed by operations (47%), underwriting (32%), sales (26%), and IT (21%).

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