Airlines sometimes turn their planes around and fly thousands of miles home when they have problems. Here's why.

British Airways often chooses to send flights back to London where its easier to reroute passengers. American Airlines has an automated tool, HEAT.

Jun 12, 2024 - 10:30
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Airlines sometimes turn their planes around and fly thousands of miles home when they have problems. Here's why.
British Airways often chooses to send flights back to London where its easier to reroute passengers. American Airlines has an automated tool, HEAT.

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